Emily richards review states that sureflap won't honor the 3 year warranty if the product is purchased through amazon. is this true?

I have 3 cats and have owned 5 of these feeders. They’re great, however 3 of them have broken almost exactly 3 years after buying them. The company has replaced one for me. At nearly $200 a pop now, they’re getting just too costly for me to replace and I’m going to look into alternative feeders for my current broken one, and hope that my other 2 last awhile.

What is the food volume capacity?

I can fit 2 5.5oz cans of wet food into the bowls.

I have a 24 lb cat and a 6 lb dog. Is anyone using this device for their dogs, and if so, how effective is it? Are they scared by the sensor at all?

I bought it for my 5lb chihuahua. She’s not scared of it but it took a few days in the training mode (explained in directions that come with it) for her to understand it. Her ears touched the rim as she ate and Just seemed a bit big for it. She’s a bold dog so I can see a nervous dog being even more uncomfortable/scared. I wound up using it for my cat because my dog didn’t use it much.

Will it work with rechargeable batteries?

Yes. I use eneloop AA batteries with C size sleeves and it works great.

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Sure Petcare -SureFlap - SureFeed - Microchip Pet Feeder - Selective-Automatic Pet Feeder Makes Meal Times Stress-Free, Suitable for Both Wet and Dry Food - MPF001

Sure Petcare -SureFlap - SureFeed - Microchip Pet Feeder - Selective-Automatic Pet Feeder Makes Meal Times Stress-Free, Suitable for Both Wet and Dry Food - MPF001

Product ID: 16097520

Details

Brand
SureFlap
Material
Plastic
Recommended Uses For Product
Multiple Pets
Special Feature
Lightweight
Target Species
Cat

🔋Battery-powered convenience

🔒Selective microchip access

🍽️400ml sealed freshness

EC$1629

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Sold byAmazon Saint LuciaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🍴 Feed Smart, Live Stress-Free – Because Your Pets Deserve VIP Dining!

BUILT TO LAST - Durable, lightweight design backed by a 3-year warranty for peace of mind.
EFFORTLESS SETUP - One-button programming and training mode make transitioning easy for even the shyest pets.
FRESHNESS LOCKED IN - Sealed lid with neoprene lip preserves wet and dry food moisture for longer-lasting flavor.
PORTION CONTROL PRO - 400ml capacity helps manage pet diets, preventing overeating and costly vet visits.
NO MORE FOOD THIEVES - Exclusive microchip or RFID collar access keeps each pet’s meal safe and stress-free.

The SureFlap Microchip Pet Feeder is a smart, battery-powered automatic feeder designed for multi-pet households. It uses microchip or RFID collar recognition to open only for the assigned pet, preventing food theft and promoting healthy portion control. With a sealed 400ml bowl to keep food fresh and a simple one-button setup, it’s perfect for managing prescription diets and reducing mealtime stress. Lightweight and durable, it comes with a 3-year warranty and is veterinarian recommended.

Specifications

ASIN	B00O0UIPTY
Additional Features	Lightweight
Age Range Description	All Life Stages
Best Sellers Rank	#3,792 in Pet Supplies ( See Top 100 in Pet Supplies ) #8 in Dog Automatic Feeders
Brand	SureFlap
Brand Name	SureFlap
Breed Recommendation	Small, Medium Breeds
Capacity	400 ml
Color	White
Connectivity Technology	WiFi
Customer Reviews	4.2 out of 5 stars 13,305 Reviews
Dog Breed Size	Medium
EU Spare Part Availability Duration	1 years
Global Trade Identification Number	00812472020086, 05060180391324
Included Components	Placemat
Item Dimensions L x W x H	12.86"L x 7.75"W x 10.24"H
Item Type Name	Feeder
Item Weight	1.49 kg
Manufacturer	Sure petcare
Manufacturer Part Number	194705
Material	Plastic
Material Type	Plastic
Model Number	194705
Number of Items	1
Number of Packs	1
Operation Mode	Electronic
Power Source	Battery Powered
Product Care Instructions	Hand Wash Only
Recommended Uses For Product	Multiple Pets
Special Feature	Lightweight
Style	Standard Version
Target Species	Cat
UPC	812472020086
Unit Count	1 Count
Warranty Description	No Warranty

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EC$1629

Duties & taxes included

In stock

Sold byAmazon Saint LuciaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Saint Lucia.

Secure transaction

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